Terms of Service

1. About TobSar

TobSar provides an AI sales agent and social commerce management platform for businesses. TobSar may help businesses manage customer conversations, product catalogs, advertising data, leads, reports, analytics, and workflows across connected platforms such as TikTok, Meta platforms including Facebook and Instagram, Telegram, and other supported tools.

2. Eligibility

You must be legally able to enter into these Terms and use TobSar for business purposes. If you use TobSar on behalf of a company, you confirm that you have authority to bind that company to these Terms.

3. Account Responsibilities

You are responsible for:

• Keeping your login credentials secure
• Managing access for team members
• Ensuring your account information is accurate
• All activity that occurs under your account
• Ensuring you have permission to connect third-party accounts and business assets

You must notify TobSar if you believe your account has been accessed without authorization.

4. Third-Party Integrations

TobSar may allow you to connect third-party services, including TikTok, Meta platforms, Telegram, e-commerce platforms, advertising platforms, CRM tools, and messaging services.

By connecting a third-party service, you authorize TobSar to access and process data from that service according to your permissions and settings.

You are responsible for complying with all third-party platform terms, policies, advertising rules, commerce rules, privacy requirements, and applicable laws.

TobSar is not responsible for changes, downtime, restrictions, suspensions, API limits, or policy enforcement actions by third-party platforms.

5. Acceptable Use

You agree not to use TobSar to:

• Violate any law, regulation, or platform policy
• Send spam, scams, misleading messages, or unauthorized marketing
• Upload or distribute illegal, harmful, abusive, deceptive, or infringing content
• Misuse customer data, platform data, or advertising data
• Attempt to access systems or data without permission
• Interfere with TobSar security, infrastructure, or service operation
• Use TobSar to create fake engagement, fake accounts, or inauthentic activity
• Sell, rent, or misuse data obtained from third-party platforms

6. AI-Generated Content

TobSar may provide AI-generated replies, suggestions, recommendations, summaries, and automation.

AI output may be inaccurate, incomplete, or inappropriate. You are responsible for reviewing and approving AI-generated content before sending, publishing, or relying on it.

You are responsible for ensuring AI-generated messages, ads, product claims, and customer communications comply with applicable laws and platform policies.

7. Customer Data and Permissions

You are responsible for ensuring you have the necessary rights, permissions, consents, and legal basis to upload, process, or use customer data in TobSar.

This includes customer messages, leads, phone numbers, emails, order data, audience data, and advertising data.

8. Subscriptions and Payments

If TobSar offers paid plans, you agree to pay all applicable fees for the selected plan. Fees, billing cycles, refunds, and cancellation terms may be described separately on the TobSar website or dashboard.

Failure to pay may result in suspension or termination of access.

9. Intellectual Property

TobSar owns all rights in its software, technology, designs, systems, branding, and services.

You retain ownership of your business data, customer data, content, product information, and materials you upload to TobSar.

You grant TobSar permission to process your data only as needed to provide, secure, improve, and support the service.

10. Service Availability

We aim to provide reliable service, but TobSar may be unavailable due to maintenance, updates, outages, third-party platform issues, security events, or other reasons.

We do not guarantee uninterrupted or error-free service.

11. Termination

You may stop using TobSar at any time. We may suspend or terminate access if you violate these Terms, misuse the service, create risk, fail to pay fees, or violate platform policies or applicable laws.

After termination, we may delete or retain data according to our Privacy Policy and legal obligations.

12. Disclaimers

TobSar is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and reliability.

TobSar does not guarantee specific sales, revenue, advertising results, customer responses, approval by third-party platforms, or campaign performance.

13. Limitation of Liability

To the maximum extent permitted by law, TobSar will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages.

TobSar is not responsible for losses caused by third-party platforms, user error, unauthorized access caused by weak credentials, platform policy violations, advertising account restrictions, or business decisions made using TobSar data or AI output.

14. Changes to These Terms

We may update these Terms from time to time. When changes are made, we will update the effective date above. Continued use of TobSar means you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws applicable to TobSar's business location, unless another jurisdiction is required by applicable consumer or data protection law.

16. Contact

For questions about these Terms, contact:

TobSar
Email: info@tobsar.com
Website: https://tobsar.com