Customers

Sellers who sell through chat.

Shops use TobSar to answer, sell and get paid, and stay in charge.

40+merchants using TobSar

5,000+customer messages received a day

30kreply drafts written last month

99%of missed messages caught and answered

Example stories

How shops use TobSar.

What we see in real chats

From an anonymised review of real shop chats.

Buyers ask about size, colour and fit first. Haggling is rare, so TobSar is built to answer questions, not to bargain.

Bong, M mean ot? 🙏

Buyers and sellers both send voice notes, especially on Telegram. TobSar listens to Khmer voice notes and understands them.

🎤 0:07

Messages mix Khmer, English and romanised shorthand, with "bong" almost everywhere. TobSar reads it as it is written.

Ok bong, jah! 👍

Buyers often send their phone number and address before they are asked, and out of order, in the middle of other questions.

012 345 678 · Toul Kork

When a chat has covered several products, buyers reply to an earlier message to say which one they want.

↪ This one, size L

Stickers and reactions are acknowledgements, not questions. A thumbs-up usually means the buyer is happy to go on.

👍